Privacy policy

Privacy / Data collection / Cookies

Privacy Policy

Last updated: May 11, 2026

Information We Collect

Stradivarius collects information you provide directly when you interact with our online store, create or update an account, place an order, subscribe to communications, or contact customer support.

This includes personal information such as your name, email address, billing and shipping addresses, order details, and contact information.

When you visit our website, we may also collect technical information from your device, including IP address, browser type, device identifiers, and usage information.

How We Use Your Information

We use the information collected to process and fulfill orders, communicate with you about your orders, respond to support requests, and improve our website and services.

We may also use data to personalize your experience, analyze usage trends, and enhance security and fraud prevention.

Order Processing & Payment

To complete purchases, we collect payment information you provide at checkout. Payment details are processed by third-party payment processors such as PayPal, Stripe, and credit card networks, and are not stored directly by us.

We use the payment information only to process the transaction and fulfill your order.

Cookies & Analytics

Our website uses cookies, which are small text files stored on your device that help us run the site effectively and understand how users interact with our content. Cookies are necessary for site functionality and may be used to improve performance and analytics.

Cookies and similar technologies may be used to collect information about browsing behavior and device details to help improve our services and tailor content.

You can manage cookie preferences through your browser settings or by using tools provided at the time of your visit.

Email Marketing

If you choose to subscribe to email marketing or newsletters, we will use your email address to send you promotional offers, updates, and other communications you have opted into.

You may unsubscribe from these communications at any time through the unsubscribe link in the email or by contacting us.

Service Providers

We may share your information with third-party service providers who help us operate our website, process payments, deliver services, analyze data, and support customer communication.

These providers are authorized to use your information only as necessary to perform services on our behalf.

Security & Data Retention

We implement reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Privacy Rights

Depending on your location, you may have rights regarding access to, correction of, deletion of, or restriction of your personal information. You may also have choices about how your information is used for marketing or analytics.

If you wish to exercise your rights or have questions about your data, contact us using the information below.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information.

International Users

Your personal information may be transferred to and stored on servers located in other countries. By using our website, you consent to such transfers.

Policy Updates

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on this page with a revised “Last updated” date.

For questions about this Privacy Policy or your information, contact Stradivarius by email at [email protected].