This website is operated by Stradivarius. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to Stradivarius. The words “you” and “your” refer to the customer, visitor, account holder, or person using this online store.

By using this website or purchasing from Stradivarius, you agree to follow these Terms of Service and any store policies that apply to your order or website use.

By accessing our website, browsing our products, creating an account, submitting information, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms of Service, please do not use the Stradivarius website or place an order through our online store.

You may use this website only for lawful shopping, browsing, account, and customer support purposes. You agree not to misuse the website, interfere with its operation, or attempt to access systems, data, or areas that are not intended for you.

• You must provide accurate information when placing an order or contacting support.
• You may not use our website for fraudulent, abusive, or unlawful activity.
• You may not copy, scrape, reverse engineer, or disrupt any part of the website.
• You are responsible for keeping your account login details secure if you create an account.

We aim to present product information, images, descriptions, colors, sizes, materials, and availability as clearly as possible. However, product colors may appear differently depending on your device screen, display settings, or lighting.

Product descriptions, measurements, availability, and other details may be updated or corrected at any time without prior notice. Please review the product page carefully before placing an order.

Prices, promotions, product availability, and product details may change without notice. We reserve the right to correct errors, update pricing, remove products, or limit quantities where necessary.

If a pricing error, product error, or availability issue affects your order, Stradivarius may contact you to confirm how you would like to proceed, cancel the affected item, or cancel the order if it cannot be completed.

When you place an order, you agree that all billing, shipping, and contact information you provide is accurate and complete. Orders are subject to review, payment authorization, product availability, and fraud-prevention checks.

Stradivarius may refuse, cancel, or limit an order if we believe the order contains incorrect information, unauthorized activity, payment issues, suspicious behavior, or a violation of these Terms of Service.

• Payment must be successfully authorized before an order can be processed.
• Order confirmation does not guarantee final acceptance if an issue is later identified.
• We may contact you by email if additional information is needed to process your order.

Stradivarius offers Free Worldwide Shipping as described in our Shipping Policy. Delivery timing, tracking updates, shipping destinations, customs coverage, and package support are handled according to the Shipping Policy in effect at the time of your order.

Please review the Shipping Policy before placing an order so you understand processing times, delivery estimates, tracking timing, address responsibilities, and support steps for delayed, lost, or damaged packages.

Stradivarius offers 30 Days Free Returns as described in our Return Policy. Return eligibility, item condition, return instructions, exchanges, and refund processing are handled according to the Return Policy in effect at the time of your order.

Customers must contact customer service before sending a return. Returns sent without the correct return instructions and return details may not be accepted.

If account features are available, you are responsible for keeping your login information private and for all activity that takes place under your account. Please contact us if you believe your account information has been used without permission.

You agree to provide accurate account, billing, shipping, and contact information, and to update that information when needed.

You agree not to use the Stradivarius website, products, content, or services for prohibited purposes.

• Any unlawful, fraudulent, harmful, abusive, or deceptive activity.
• Submitting false, misleading, or unauthorized information.
• Uploading or transmitting viruses, malware, or harmful code.
• Attempting to interfere with website security, availability, or performance.
• Collecting or using customer, store, or website data without permission.
• Violating intellectual property, privacy, or other rights of Stradivarius or any third party.

The website design, product content, text, graphics, images, logos, page layout, and other materials made available through the Stradivarius online store are owned by or licensed to Stradivarius, unless otherwise stated.

You may not reproduce, distribute, modify, sell, display, publish, or use our website content for commercial purposes without written permission from Stradivarius.

Our website may include links, tools, payment services, or features provided by third parties. These third-party services may have their own terms, privacy practices, and policies.

Stradivarius is not responsible for the content, accuracy, availability, or practices of third-party websites or services that are not operated by us.

The Stradivarius website and online store are provided on an “as available” basis. We work to keep the website accurate, secure, and accessible, but we do not promise that the site will always be uninterrupted, error-free, or completely current.

Product information, website content, pricing, promotions, and availability may contain errors or may change over time. We may correct errors and update content when needed.

To the fullest extent allowed by applicable law, Stradivarius will not be liable for indirect, incidental, special, or consequential damages related to your use of the website, inability to use the website, order delays, product availability, third-party services, or website errors.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable law.

Stradivarius may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

If you have questions about these Terms of Service, your order, shipping, returns, account information, or customer support, contact Stradivarius by email.